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Telehealth: The Driving Force of Healthcare Delivery Today

December 30, 2015

We can’t talk about the driving forces of healthcare delivery today without telehealth or telemedicine entering the conversation. While telehealth is already connecting us to people, processes, and information in new ways every day, we’re at the tip of the iceberg when it comes to our rapidly expanding world of telehealth collaboration technology and what the future holds. This includes everything from videoconferencing, inpatient healthcare delivery, to patient portals, remote diagnostics, store-and-forward-imaging, data integration, and more – much more.

It all boils down to getting back to what’s important and why we’re in healthcare to begin with – personalized medicine, and bringing healthcare access, quality, and opportunity to local communities. Telehealth is the pivotal technology that will help us achieve that with greater integration into our healthcare practices.

The infrastructure that’s being built – one patient portal, videoconference, and EMR/EHR system at a time – is exciting, because it is helping hundreds of thousands of physicians and clinicians better facilitate the delivery of healthcare. And ultimately enhance access to patients in locations that have been underserved for too long.

According to a recent Enterprise Management Associates (EMA) healthcare IT survey, the healthcare industry is well on its way to achieving greater mobility. EMA found that by 2020, 80 percent of healthcare data will pass through the cloud at some point in its lifetime, and 65 percent of consumer transactions with healthcare organizations will be mobile by 2018.

Are you on board – fully? Millions of patients are already and millions more need to be. As reported by IHS Technology in January 2014, the number of patients using telehealth services (worldwide) will rise to 7 million in 2018, up from less than 350,000 in 2013.

Interesting to note, too, is that 63.1 percent of practices that have a patient portal said that getting patients to sign up and use the portal is their biggest challenge, according to Physicians Practice (July/August 2015).

To be successful at integrating, and adopting all emerging telehealth technologies that connects your practice, your hospital, your clinic, your staff, and YOU to your patients, the infrastructure consists of more than technology – it is support from all teams, especially IT.

Telehealth is an investment worth making, but technology is only as transformative as the teams who make it happen and provide unified support every step of the way.

UnityBPO is a healthcare business process and technology company that offers best-of-class, specific, and turnkey solutions to meet wide-ranging business process outsourcing needs for organizations large and small. Specializing in Telehealth, Clinical, Professional, and Managed services, we provide resources based on an organization’s individual requirements, from one-off services to comprehensive system support. UnityBPO is the leading the support of Telehealth solutions such as for Epic’s Patient Portal, our Patient Support Desk answers thousands of patient calls each month;

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