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Clinical Services:

Patient Services

Patient Services

In order to get to Stage 3 Meaningful Use, healthcare providers need to ensure patient access to health information and Patient Portals are proving successful in meeting that objective. Yet providers are finding that patients use portals only when access is combined with support services. With an emphasis on care, CareBPO's comprehensive support for patient services improves connectivity, enhances communication, strengthens relationships and optimizes the patient experience. CareBPO's Patient Support Desk answers thousands of patient calls each month for Epic MyChart and Cerner ASP resolving 97% of these calls on the first contact. The result is increased patient adoption, faster Meaningful Use attestation and avoiding penalties of 1%-5% reimbursement, better self-care outcomes, and meeting your compliance and business goals through CareBPO's turnkey patient services.

  • Patient Monitoring and Follow-up
  • Patient Portal Education and Support
  • Patient Service Desk 24/7/365
  • Telehealth Education and Support
  • Turnkey Patient Portal Support

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